The New Challenge
Today, many businesses have sales and customer service portals that either exist exclusively or in part online.
Prospects are “driving” to the Internet to see your offerings! To stay competitive and to take advantage of this contact, your staff must respond to Internet inquiries in a professional, timely and effective manner. We measure and evaluate communication received/delivered through your web advertising sites.
For a potential or existing customer viewing your website, offer them a way to provide you with immediate feedback. Query your customer in a format that is both familiar and easy for them….an online survey to objectively look at the customer interaction with your product or service.
Or promote a survey to your customers via in-location advertisement. Customers can access the survey with a QR code while still in your location for real time communication. Our survey software provides immediate and accurate data collection from the new socially empowered consumer.