Starting a Mystery Shop Program- Jancyn
At Jancyn, we don’t think of you as a client, but rather, as a partner. Your customers are truly our customers as well. We’ve been an industry leader since 1980 helping national and international organizations like yours assess and improve the customer experience. We know that retaining delighted customers increases your profitability. Our programs help you achieve that. In addition, our programs and feedback provide the information you need to evaluate employee performance and customer interaction. Mystery Shop reports serve as the road map you need to make improvements or leverage what’s working well. Many companies have launched successful expansion plans based on their experiences with the Jancyn team. Contact us today to determine how partnering with Jancyn can improve and advance your organization.