Entertainment, Hotel, In-Home Services, Security and Parking, Mini-mart and Gas stations.
Any and All Customer Facing Businesses. Yes, we have a mystery shop for that!
Mystery shopping is a key component of any customer facing business, whether you are newcomers to the market or already established in your marketplace. The purpose of mystery shopping is multi-faceted and can be custom designed to any brand, location, franchise or business. Mystery shoppers provide structured insight that helps companies ensure customer satisfaction, provide feedback on the desirability of new products, gauge employee efficiency, check for product placement or see if marketing efforts are being addressed. Various types of compliance checks are another way to benefit from mystery shops.
The needs and desires of a business will dictate the kinds of mystery shopping services you require. A sampling of some of the other industries we partner with include the entertainment industry such as movie theaters, bowling alleys and make it yourself toys. In-Home service shops such as remodeling or technical services can check for compliance of dress codes, efficient time on the job and making sure your subcontractor is not offering to engage their personal service to your clients. Mini-mart gas stations and even parking and security gate checks provide feedback you need to ensure employees are adhering to company and industry guidelines. Mystery Shop programs provide a wealth of information and this feedback is then used to create a best practices system for your business.