The truth is, it is much more costly to lose customers due to a sub-par shopping experience.
American franchise owners increasingly want to engage their own mystery shopping program and Jancyn has announced the development of specialized tools that allow them to do this . Nearly all customer facing businesses, from retailers to restaurants to hotels, utilize some type of mystery shopping program. These programs are designed to measure […]
Jancyn, a leader in the mystery shopping and performance evaluation industry, announces flexible scheduling options designed to cater to the availability of their shoppers Jancyn (Jancyn.com) a mystery shopping and performance evaluation company based in San Jose CA, announces enhanced capabilities to engage shoppers who want to perform mystery shopping assignments only during […]
According to Forbes Magazine’s reporting in 2013 more than 500,000 new businesses are started in the US each month. Moreover, the Small Business Administration reported in 2016 that the number of new small businesses has increased 49% since 1982. This creates a large base of businesses that could benefit from a mystery shopping program in […]
Commentary By Mark Boeder, Director of Marketing Strategy, North American Bancard August 6, 2018 Almost every day we read about another major retailer closing its physical locations. Wellknown brands like Sports Authority and Payless have liquidated and filed for bankruptcy, respectively. A little over a year ago, Ralph Lauren announced it was closing its […]