A satisfied customer is the lifeblood of any retail company, restaurant, or service industry. Most often, a customer will never let anyone but friends and family know about a negative experience. Does your company actually provide the kind of service that you envision it does? JANCYN can help you gather the information necessary to accurately answer this most important question. This allows you the opportunity to make the adjustments necessary in order to better serve your clientele. Our superior programs are the secret weapons that provide an invaluable management tool that can be relied on with confidence to assess strengths and weaknesses in any service related field. Retail, Restaurant, and Service Industries Our sophisticated shoppers anonymously visit your store to rate the level of service provided by that store and its employees. Comprehensive reports describing the shopper's experience are provided for each store evaluation and then summarized in executive reports tailored to your company's needs. The summaries include reports by district, region, category, store ranking, and year-to-date totals. Top Line graphs and charts are also available. Our programs utilize state of the art online technology allowing for you to view your surveys instantly. For more information go to Mystery Shopping. Rental/Housing Research Have you reached your goal of 100% occupancy? JANCYN has accepted the challenge to assist many companies in reaching that goal and is proud to be number one for rental housing shops. Let us help your company to reach the goal of 100% occupancy! Our shoppers pose as qualified prospects to evaluate the Manager or Leasing Consultant. Your company confidence comes from knowing that your leasing staff is properly demonstrating the features of your property, as well as professionally handling prospective residents. We offer a fast turnaround time and the ability to target staff members. We also give leasing training tips. Using our proven method of evaluation, you can increase your closing ratios, improve your staff motivation, and better monitor training effectiveness. For more information go to Apartment Evaluations. For more information go to Apartment Evaluations.