Jancyn Fact Sheet
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Today's economy offers the best of both worlds to leasing/rental properties. There are people who wish to move up into better leasing situations and people who are looking to downscale their present arrangements. You need to make sure that your associates are finely tuned, knowledgeable, helpful and most importantly, closeable in regards to matching your prospect with their new living arrangements. So how do you best gauge the effectiveness of your mangers and consultants? How do you help ensure 100% occupancy?
Jancyn's Leasing Experience Program (LEP) is the answer to your occupancy needs. Jancyn allows you to see your business from the prospect's point-of-view. At Jancyn, we strive to become an invaluable partner; offering unwavering loyalty and helping you maintain and grow prospect satisfaction. Our professional staff, service assessors, industry-leading technology and 30 years of experience means Jancyn will deliver not just the results you expect, but the results you need. Our dedication to quality is unequaled, and our results are indisputable.
When it comes to leasing and renting, a happy resident is a staying resident. Unfortunately, once a prospect is placed, they are considered "in" and sometimes forgotten. Over the past 30 years, Jancyn's staff has partnered with numerous successful property management firms and has developed LEPs for both prospects and residents. The ability to retain a resident is made easier with the data collected by Jancyn, and offers the single most cost effective ROI to your lease renewal and resident retention.
JANCYN knows that LPP assessors must possess a different skill set than your ordinary mystery shopper. Rental interviews are typically one-on-one and take considerable time. It is important for an assessor to remain credible and on task. Jancyn contracts with individuals who have leasing-industry experience and know what to expect. We understand that our assessors must present themselves as ideal rental candidates to remove any barriers that could interfere with an objective and fair evaluation of the leasing consultant's skills. This is why we offer you only the best and brightest.
Any decrease in occupancy percentages will affect your bottom line. This decrease in income dictates an urgency to determine the root causes before the profitability of your business is in jeopardy. Jancyn's ongoing leasing experience program provides routine maintenance of your leasing associates and managers to identify areas of concern even before they affect your business. Early awareness is vital, and will give you the time you need to train, re-train, or hire skilled and effective employees.
Today's prospect is ever-changing. While newspaper and on-site meetings has traditionally been the key to occupancy goals, the introduction to your business has shifted to the telephone and now to the internet. It is extremely important that all of these contacts with your business be "in-step" with your bottom line and provides the best ROI possible. Jancyn assessors are specifically trained to evaluate your business within all of these venues. From internet to telephone to on-site, your first impression is now everywhere and Jancyn is here to make sure it's the best.
There is never a more fleeting time then when you are facing occupancy deficiencies. Jancyn's streamlined and professional approach to our LPP allows us to complete most reports within 7 days. Your accessibility to this data is paramount to your ability to effect any necessary changes. JANCYN offers two methods of report delivery. First is a detailed Microsoft Word document after the completion of your shop. This allows you to receive timely information in a well-known format. The second method allows you the ability to view statistical data 24 hours-a-day, seven days-a-week using our technologically advanced software to track, organize, and store your data. Our reporting software enables you to view information quickly and accurately, and can be customized to match your reporting needs. The speed, availability and ease-of-use in reviewing and reporting LEPs, gives you the control you need to build your bottom line on your timeframe.
While offering extensive LEP's is essential, the ability for you to read and understand the data collected from a LEP – whenever you want to – is vital. Jancyn invites you to take a look at some sample reports to see for yourself how broad our LEPs are.
For more information about this program, please contact us today.
