We offer three types of evaluation shops: Telephone, On-site Visits, and Internet Shops.

Telephone Interviews

An experienced JANCYN shopper will contact your leasing consultant and evaluate their performance on concerns such as:
  • Did the leasing consultant provide enough detailed information on the property to entice the caller?
  • Did the consultant create a verbal picture of the property's best features?
  • Was the inquiry turned into a specific appointment?
Our JANCYN shopper will evaluate your leasing consultant on a variety of criteria and provide a detailed report that is vital to your success.

Onsite Visits

Following the telephone contact, our shopper will schedule an onsite visit. The shopper will play the role of an ideal prospect and evaluate the skills of your leasing consultant in person. The shopper will be looking for things like, "Did the consultant greet you warmly?" and, "Did the consultant point out the most appealing amenities that the property provides?" Our shopper will evaluate and report on everything from the consultant’s ability to build rapport to the close.

Internet Shops

More and more leasing prospects are using the Internet to begin their search for rental properties, so it is vital that your business not only use the Internet's power as a sales tool, but also continually maintains a professional presence on the web. JANCYN shoppers will evaluate the entire online experience with your consultant, and provide valuable insight into the effectiveness of your online presence.