Best Practices in Customer Experience Management
Mystery Shop Evaluations bring Repurchase,
Retention and Referrals
No matter what industry you serve, one fact remains the same: It’s less expensive to keep your existing customers than it is to find new ones. What do your customers really think of your business? How loyal are they? Are they getting the service you envision? And how motivated are your employees to do their best? Partnering with the Jancyn Mystery Shopping Company, means you don’t have to guess. We specialize in customer satisfaction feedback research and performance evaluation programs that provide those answers, allowing you to make informed decisions. Very simply, satisfied customers are profitable customers.